Hearing Solutions we give sound advice

724 Front Street
Louisville , CO 80027
(303) 666-8149 fax: (303) 666-9149

The office is at a training 1/18-1/20 and back on 1/23/23

HELLO 2023

1/1/2023 by Meg Cates, Au.D.

Hello 2023! Need a hearing test? Don’t need a referral if you are Medicare! THAT’S RIGHT!!! It’s a good news for you / good news and some bad news for me type of situation. Good news, Medicare recipients qualify for a hearing evaluation if they meet medical necessity as discussed with their audiologist. Bad news is that they lowered reimbursement (again) for audiologists (and others). Who needs a hearing test? Anyone concerned about their hearing of course, and I like to recommend a baseline at age 60. What do we do for that test? Look in your ears, remove earwax as needed, test your ability to hear different pitch tones at different volumes, test your ability to hear words clearly, look at middle ear function, and test in noise. All good things to help determine whether your hearing is in the tip top shape it needs to be in order to support your best healthy aging and cognitive health.

Farewell 2022

12/31/2022 by Meg Cates, Au.D.

These past few years have been full of change, I think we can all agree on that. In the hearing world, we had to learn how to treat our patients remotely when possible (thank you remote programming!), become pseudo-experts in infection control (thank you AU Baikaitis!), and figure out how to walk our patients toward their best hearing outcomes in a changing healthcare system. HEAR HEAR to capping off another year and looking forward to the next!

What sounds are you thankful for?

11/1/2022 by Meg Cates, Au.D.

Every year, I ask myself this question. Sometimes, the answer is the sound of a soda can opening (I know I know, bad for your health). This year, it’s the sound of my baby boy’s laughter. His giggle is what I live for! His dad’s laugh is not too shabby either 😊 I invite you to think about what sounds you are grateful for in your life and what sounds may bring you joy.

Halloween sounds

10/1/2022 by Meg Cates, Au.D.

Have you ever noticed that scary movies use high pitch ringing as a common side effect when something scary is happening onscreen? That high-pitch whine sounds a lot like how a lot of my patients describe their tinnitus. I’ve heard any number of descriptions: “cicadas”, “ringing”, “squealing”. Even in the Harry Potter movies, there are times where this sound effect is used to express fear. What often happens in reality is that there are hair cells in the inner ear which are damaged or broken that then accidentally results in the brain being told there is a sound all the time. The most common tinnitus is high pitch, and the highest pitch of our ears is the most vulnerable to damage. If you or someone you love has tinnitus, a diagnostic hearing evaluation is a good idea 😊

Easy fix: Sound panels

9/5/2022 by Meg Cates, Au.D.

Lately, I have had many conversations with patients about how to make it easier to hear at home. So many of people with hearing loss have trouble in noise. And where do we gather at home? In the kitchen! The kitchen is FULL of noise. Even if you wear the best hearing aids out there, the kitchen can be so hard to hear clearly in with all the clanking, water rushing sounds around. One easy thing you can do is put up sound panels in the kitchen to absorb some of that echoing to make it easier to have that pleasant conversation experience. These are the sound panels we have in our office in one of the rooms that had too much echo: https://www.amazon.com/gp/product/B092PLX5C8/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

The nice thing about sound panels that you can find commercially available is that, like these, many of them have a sticker side making it super simple to install on a wall or on a canvas that you can then put on the wall.

Happy hearing!

OTC Hearing Aids

8/19/2022 by Meg Cates, Au.D.

Did you hear the news? Over-the-counter hearing aids are approved and devices will be out in stores by mid-October. Lots of people are now asking me what I think. The short version is that I love the idea that more people may treat their hearing loss. I love the idea that we can as a country conquer hearing loss on a larger scale.

OTC hearing aids are the new label for personal amplifiers. Personal amplifiers have been around for decades. There is a good place for these devices just as there is still a good place for prescriptive hearing aids with an educated professional. Hearing and hearing loss is complex enough that I got a doctoral degree. I love using that education to help patients achieve their best outcomes for communication and engagement in the sounds in their lives. There is room for all of us at this table for helping people hear their best.

What does a patient say when I ask them what advice they would give to someone with untreated hearing loss?

7/29/2022 by Meg Cates, Au.D.

This week I asked someone who treated their hearing loss with hearing aids for the first time about two months ago. I asked this person what advice they would give to someone with untreated hearing loss and this is what they said: “Don’t give up, try it again even if you have tried hearing aids before. I tried hearing aids years ago and it just did not work for me. Now it does work and I am more engaged and hearing more nuance. It is worth it.”

Why it is great to be an audiologist

7/6/2022 by Meg Cates, Au.D.

  1. People are hearing better than ever before in new hearing aid technology.

  2. Helping people hear their loved ones and in situations they care about means you get to watch them get more engaged with life.

  3. Removing earwax is the coolest.

Check out our latest tutorial: How to unpair one set of hearing aids from iPhone in order to re-pair

6/1/2022 by Meg Cates, Au.D.

Dr. Meg is back!

5/19/2022 by Meg Cates, Au.D.

Back from maternity leave :)

I’m a first time mother. In audiology school, I’ve learned all about how hearing develops from embryo through adulthood in graduate school. I have to say - watching it live and in person is something else!

By the time my little boy is 1 year old, he will have developed a startle reflex, localization of where sounds are coming from, fast identification of each of the voices of his immediate family (including our dog!), and have a good sense of his own voice as he starts to coo, babble, then speak. As he gets older, he will have to put up with his mother being the first to have him wear earplugs around anything that could damage his hearing to help him avoid tinnitus, hearing loss, and needing hearing aids before his time.

So glad to be back.

Merry Christmas & Happy Holidays!

12/22/2021 by Meg Cates, Au.D.

It’s the most wonderful time of the year according to our local radio station :)

3 tips to help you hear these holidays:

  1. Have good lighting for in person gatherings so you can see body language.

  2. Clean your hearing aids! Use that brush you were given and change those wax guards before any big events so you don’t miss out.

  3. Plan ahead on where you stand and where you sit so that you are in the least echoey location to hear your best.

Hear for the Holidays 2021

11/16/2021 by Meg Cates, Au.D.

It’s that time again! So excited that we are on our 2nd Annual Hear for the Holidays Essay Contest.

We are giving away a pair of top-of-the-line best in class hearing aids out on the market right now to a deserving someone through our annual essay contest.

Essays should be 200-400 words and must be submitted by Friday, December 3, 2021 to be eligible. All submissions must include a contact name and valid phone number. The person nominated must be a resident of Boulder County or nearby areas (such as Broomfield, Erie, etc).

There are two ways to submit your essay:

By email:


Subject line: Essay Contest

By mail:

Hearing Solutions

724 Front St.

Louisville, CO 80027

3 tips to hearing at parties

10/13/2021 by Meg Cates, Au.D.

If you have a hearing loss and you wear hearing aids, chances are you have had your own experience of “hearing in background noise”.

Tips for the party:

  1. Position yourself within 6 feet of who and what you want to hear.

  2. Position yourself more than 6 feet away from people and things you do not want to hear (dishwasher, door opening/closing, heater/fan)

  3. Position yourself in good lighting to see body language to help along with your hearing

Brighten Your Day

9/2/2021 by Meg Cates, Au.D.

A patient came in last week and said something that really spoke to me.

He said, “I put my hearing aids in every morning to brighten my whole day. Once I put them in, my tinnitus is not so loud and I can hear my friends and family without asking them to repeat themselves multiple times in a conversation.”

As an audiologist, I talk all the time about the cognitive benefits and social benefits of wearing hearing aids. But, at the end of the day, wearing your hearing aids will simply “brighten your day”.


7/29/2021 by Meg Cates, Au.D.

Did you see Joe Biden talk about hearing aids? I have been hearing about the new hearing aid rules from patients several times over since his announcement of over-the-counter hearing aids, or OTC hearing aids.

This is nothing new.

Consumer electronics have been dabbling in hearing healthcare for decades, quick to jump on the idea that they can provide a “quick fix”. If you look at personal amplifiers, which are very much the same thing under a different branding, you will see countless companies that have come and have gone.

OTC hearing aids are for the purpose of treating slight to mild and moderate hearing loss. They do not require a professional to look in your ear for earwax, they do not clear having someone reviewing the 10 FDA red flag questions of whether you should see an ENT physician for a medical issue. You know what else they do not have? Follow-through and support. OTC hearing aids will be just as susceptible to damage from moisture, ear wax, etc.

Most Americans can afford hearing aids. Those who cannot, I recommend external funding sources (such as the Department of Vocational Rehabilitation) in order to get them professionally fit hearing aids for their best outcomes.

If you get an OTC hearing aid, I would be happy to see you to run an independent analysis of how they are working in your ears for your hearing needs. All of the studies I have seen show time and again that most of these devices on most people are inappropriately fit and not providing the quality of sound required for a successful healthcare outcome.

You deserve to hear your best.


6/22/2021 by Meg Cates, Au.D.

June is Alzheimer’s and brain awareness month. The world is starting to open back up again, and many of us are starting to get more cognitive input from person-to-person interaction again. I have a personal connection to Alzheimer’s, as I am sure many of you do. It is a tough, painful issue for a family to go through in the best of times.

There have been an incredible increase of information available and developments on cognitive loss in the past 20 years. Many of you know that cognitive impairment is diagnosed at a much earlier stage these days than even 10 years ago.

Hearing aids help with cognition in a few ways. One of those ways is by providing access. In fact, the latest hearing aid technology has shown to increase cognitive input by perhaps 30% more than previous hearing aids. It has never been a more exciting time in hearing healthcare than now. Another one of those ways is by enabling persons who may have been isolating to socialize again now that their communication has improved.

Hearing loss and vision loss are described in the literature as being some of the two most important controllable factors for continuing to have healthy brain health, working memory in particular. We all need to do our best to keep both in excellent condition.

Happy Better Speech & Hearing Month!

5/3/2021 by Meg Cates, Au.D.

I hope this message finds you well! Many of our patients are in good moods as the world is opening back up again. Right now, I have one of the best jobs on the planet :)

Did you know that May is Better Speech and Hearing month? It’s a month dedicated to raising awareness, cheerleading successes, and pushing forward on progress for the world to focus on a key element: Communication.

For most, hearing is an entry point; it provides access to communication. More and more research is showing hearing loss as one of the most controllable factors in keeping our cognition/memory. We still don’t know a lot about the specifics, but study after study is showing that hearing care is health care. Hearing care is healthy for our brain! I want to keep my cognition and memory as tuned up as I can as I age, and I bet you do too. Other things play a big role too such as vision, ability to produce sounds, and ability to understand language cognitively. Communication is a complex web of connected sensors that work together for us to understand and for us to be understood. No wonder so many Fortune 500 companies spend so much money training their staff on communication every year!

So let us celebrate our successes. Today, we live in a world where if you struggle to produce sounds, trained speech-language pathologists have tools to optimize your capibilities. Today, we live in a world where if you have hearing loss, there are surgically correctable solutions for certain types and advanced technological solutions for the most common. Yes, I’m talking about hearing aids. One day, I want to be able to consult patients with hearing loss how to go about replacing the hearing mechanism entirely. As the world continues research on regrowing outer hair cells in the ear, one day it may be possible! In the meantime, I am grateful that hearing aids today are so advanced and not my Granddaddy’s hearing aids (those whistled all the time back in the '80s!). Today, I am grateful to be seeing the best outcomes to date in my 10 year career as a doctorate level hearing healthcare provider.

So let’s push ahead. Now that we know how big of an impact hearing has on cognition, let’s start getting a baseline hearing test at age 60. Let’s stop letting hearing loss go for 10 years as something that we can cope with when we know that it’s impacting our brain health! Onward!

Depression & Hearing Loss

3/1/2021 by Meg Cates, Au.D.

Depression has been a known risk of hearing loss for decades now. What have we learned? A few highlights:

  1. Risk of depression goes up with untreated hearing loss.
  2. The reason for that depression is likely connected to social isolation from untreated hearing loss. It’s likely to be a domino effect.
  3. Treated hearing loss (usually with hearing aids) can lead to an increase in social interaction and a decrease in depression.
  4. When the same person has hearing loss and depression, cognitive behavioral therapy in addition to treating the hearing loss can be beneficial.
  5. There needs to be much more research in this area.

Want to learn more? Here are a couple of free articles on PubMed:


Live Transcribe

2/2/2021 by Meg Cates, Au.D.

I have to say - I am THRILLED!

Have you heard about Live Transcribe? There is both an Android app and an iOS app with the same name. They are two different companies. The apple version works well, but charges $5/month. The Android version is FREE and is a result of a collaboration between Google and Galludet University (learn more here: https://play.google.com/store/apps/details?id=com.google.audio.hearing.visualization.accessibility.scribe&hl=en_US&gl=US)

Basically, it captions what you say in real time! What a life saver during a time where we are wearing masks!


12/30/2020 by Meg Cates, Au.D.

As of 9:20 this morning, I got the 1st of two Moderna vaccine shots. More information on the Boulder County vaccine rollout can be found here: COVID-19 Vaccines - Boulder County.

So far, I can share that my arm is not sore (I made just to relax and breathe normally while it was administered) and that I have had no adverse reactions as of day 1.

Current information as of today suggests that the 1st dose of the Moderna vaccine can be up to 50% protective, although that information does not change any of our protocols for wearing masks, social distancing, and disinfecting in between every patient appointment.

November Gratitude Series

11/25/2020 by Meg Cates, Au.D.


Who doesn’t love food? This year, I feel so much gratitude to those who help feed us. From grocery clerks to restaurant chefs to farmers to family members and everywhere in between.

At our home this year, this is our spread: turkey, pumpkin pie, and extra treats for the dog :)


As Thanksgiving approaches, it seems even more real that we are in a time of a pandemic. Since my immediate family all live out of state, plans are changing this year! Normally, we juggle how to visit as many as we can in a single visit. This year, each set of family have all come up with various virtual accommodations. One family set is ordering restaurant food for family members from afar. Another set is doing a scheduled family zoom meeting. Another set of family is ready to get together over video chat the day after Thanksgiving for holiday crafting.

At the end of this ramble, my point is to say I am immensely grateful for family, both blood family and chosen family. I sincerely hope you hear yours this holiday season.


It’s November even though it feels like March was just yesterday. This year is so topsy-turvy! Even still, I love a good tradition, and November is a great time to exercise gratitude. Here are a few things I am grateful for today:

  • Christmas lights go up early outside our office. The crew told us long ago that we are toward the front of their long route to wire all the lights. As it turns out, if they don’t start early, they won’t get done. I think ours are some of the last to go down too. So, for the next few months, we get to leave with an early dark sky and a bright lit up street, trees wrapped in cheer.
  • The City of Louisville – my goodness they have really reached out to small businesses this year in our time of need.
  • Always, always our patients
  • The Little Groomer in downtown Louisville for making my dog super-duper fluffy!

Hi, I’m Calling to Just Get Pricing

10/26/2020 by Meg Cates, Au.D.

We probably get this call about once a month if I were to guess. “Hi, I want to know your pricing on this model hearing aid? No, I don’t want an appointment, I really just want to know how much it costs.” Then it becomes obvious that the person on the other like does not want a consultation appointment, it’s either give out the price or they hang up.

I’ve practiced in 4 states and worked at several different kinds of settings. At every place I’ve worked, this question comes up. I’ve heard various responses to this question from front office personnel and I have heard various responses to this question from hearing health providers. And do I ever get it. The last thing I want when I go to a doctor or related healthcare professional office is to be surprised by big bills I cannot afford. I do not want to be surprised that someone is out of network. I do not want to go somewhere and get the same service for a much higher cost when I can go somewhere else that I get good customer service at a much lower cost. I do not want to fall victim to it!

Here’s the thing. I can quote everyone on the phone a range of costs from $2500-6500 for a pair of hearing aids. That’s easy. I can even ask my front office staff to say that. But, without seeing a hearing test and actually paying attention to the healthcare aspect of the transaction, I really do not feel comfortable telling someone that the Phonak Paradise or the Resound Quattro or the Oticon Opn S costs ___ over the phone. Why not? So many reasons!

One: Well, the person on the other line mostly asks about the make, but not the specific model. I had someone ask me about the Phonak Marvel or Phonak Paradise device on the phone. Thing is, there are 5 different technology levels. Phonak Audeo Marvel 30-RT is different than a Phonak Audeo Paradise 90.

Two: Hearing healthcare is healthcare. We price our hearing aids not only by the cost of the device, but also how much service warranty an individual patient requires. Persons who are new to hearing aids often benefit from an inclusive service warranty that is paid for upfront with the hearing aids. Patients who have worn hearing aids for a long time may benefit from saving money on the service warranty since they do not need as much professional support.

Three: The law is kind of funny about pricing. We have thought about posting our prices on our website because I am a fan of fair transparency. On the other hand, that can be considered by some entities as price fixing and we could get in trouble as a business. Considering my risk-averse personality, I honestly don’t feel comfortable giving out specific prices not attached to an actual appointment because what if it is an auditor of some kind? That may seem silly and overly cautious, but I have been known to be overly cautious.

Four: What if the model hearing aid you are interested in is not one I am as familiar with, or my professional judgement and experience is that that particular device is not good for a scenario in which you are expecting benefit? What if after I get to know you using our patient-centered, evidence-based model and I know of something else that would help you tremendously that you might not know about? For example, some hearing aids now have fall detection. Some hearing aids can connect to Zoom calls. Some hearing aids can process background noise in between speech syllables in all directions. Some hearing aids have a steep learning curve to learn all the features, and others are simpler. Some hearing aid apps are quite easy to use regardless of your prowess with technology and others have seemingly endless adjustments you can control.

At the end of the day, my interest is getting every one of my patients their best hearing, because they all deserve to hear their best whatever that may be. As much as I understand wanting transparency in pricing in healthcare, I cannot cheapen the process by giving out prices over the phone when my goal is to provide the best outcome possible and have the happiest patients possible. The market is confusing, and our healthcare system needs work. At our clinic, I choose to put the patient’s hearing health as the focus and go from there. I am happy to have a free consult with new patients at no charge to figure out if we are a good fit and the best way forward.


10/16/2020 by Meg Cates, Au.D.

It never ceases to amaze me what new technology can do. Since hearing health is my job, you can sometimes get stuck into thinking that new hearing aids for someone that has been wearing them for years is simply for the purpose of making sure they have equipment that’s working. After several years, hearing aids just do not work as well because they are micro computers that spend everyday living your life with you.

I’ll be honest, this week has been a hard one. I was out with a sinus infection last week (not COVID, thank goodness). The Cameron Peak fire debris in the air has really upset my upper airway, and I’m running a little slower than usual. We have all had weeks like this.

Enter in a patient of mine who I’ve been seeing for a few years, let’s call him Peter. Peter came in with the same devices I’ve been working on for a few years ever since he moved to the area. We’ve been through some good appointments together optimizing his equipment to hear his best.

Peter came in today and was ready to try something new. I fit him with some new devices, and not two hours later I get an email: Peter is hearing so much better! As it turns out, he has been having a really hard time hearing clearly with all the mask usage in addition to his wife. Peter is so excited that the sound quality is good, and how much easier it is for him to hear and understand what people are saying.